Not just what they do, but how they do it
Gong uses a bot that joins sales calls to capture conversations and analyze them for revenue intelligence. The Supernormal app runs on your desktop, documenting conversations without bots and suggesting next steps you can act on right away. Here's how their core features compare.
How they capture
The Supernormal app runs on your desktop and uses system audio to detect when a call or meeting is happening. It captures automatically when audio is live, or you can trigger captures manually for in-person conversations. No bots or browser tabs needed.
Gong uses a bot that automatically joins your scheduled Zoom, Microsoft Teams, and Google Meet calls. It transcribes conversations, identifies speakers, and timestamps key moments for revenue intelligence analysis.
What they produce
Supernormal focuses on actionable next steps for all roles and teams. It identifies what needs follow-up, drafts communications, and suggests tasks. For sales teams, AI agents can use meeting context to create complete deliverables like sales decks, RFPs, and proposal documents.
Gong analyzes conversations for sales-specific insights: talk ratios, competitor mentions, objections, deal risks, and closing signals. It's built for revenue teams to coach reps and forecast pipeline accurately.
How you follow up
Supernormal drafts follow-ups and opens them directly in Gmail, Slack, or Linear for one-click review and send. No copy-paste needed. It integrates with your tools to close the loop on action items immediately.
Gong can generate AI-powered follow-up email drafts based on call transcripts using its AI Composer feature. Drafts stay within the Gong platform for review, and you can copy them to send. It syncs action items and insights to your CRM for sales workflows.
Gong helps sales teams with revenue intelligence and coaching. Supernormal helps all teams execute faster with draft generation and tool integrations across any meeting type.
Enterprise-grade security standards
Supernormal is built with security at its core. We follow industry standards such as SOC2, encrypt data both in transit and at rest, enforce strict access controls, and maintain secure, automated backups — so your information stays protected, reliable, and accessible at all times.
SOC2
Stop digging through notes. Automatically draft and update from key points discussed in your meetings.ent
Encryption
Data in-transit is encrypted using TLS 1.2+ and at-rest using the industry standard AES-256 algorithm.
Access and Permissions
All content has permission rights and authentication requirements, enabling you to safely share your content.
Automatic and Secure Backups
Content is automatically and securely stored through cloud backups with advanced encryption and robust storage protocols.
