Supernormal vs. Otter
Otter records meetings, but Supernormal turns them into polished notes, action items, and instant follow-ups your team can act on.
Why companies like these choose Supernormal
Accuracy
Supernormal cares about the details because we know you have better things to do. We’ve engineered our AI to capture and compile every syllable with care, before the notes reach your fingertips.
Quality
Our talented AI team pores over the latest techniques to craft customized meeting summarization exclusively for your team’s needs - extracting the most useful insights privately and securely.
Reliability
Catch all your meetings, on time, every time - Supernormal seamlessly integrates into your flow. Our Zoom and Teams bots and Google Meet Chrome Extension ensure we never show up unexpectedly.
How does Otter compare to Supernormal?
Features
Otter
Weekly email digests
Simple solutions
Every platform, every OS: We've got you covered
Supernormal captures meeting notes on major platforms - Google Meet, Microsoft Teams, and Zoom. Compatible with Mac, Windows, and Linux, it's your go-to for seamless note-taking across all your devices.
Supernormal is super easy to use
Supernormal automatically captures your meeting and delivers a transcript, summary, and action items, all in a user-friendly interface that sets us apart from the rest.
Notes are tailored to the way you work
Supernormal stands out with flexible note formatting: Choose from a range of templates or create your own by prompting the Supernormal AI for specific insights.
Enterprise-grade security standards
SOC2
Supernormal is SOC 2 certified and undergoes periodic security reviews.
Encryption
Data in-transit is encrypted using TLS 1.2+ and at-rest using the industry standard AES-256 algorithm.
Access & Permissions
All content has permission rights and authentication requirements, enabling you to safely share your content.
Automatic & Secure Backups
Content is automatically and securely stored through cloud backups with advanced encryption and robust storage protocols.
Discover what our customers are saying
More work gets done with Supernormal
Supernormal
user per month
Supernormal users (and counting)
FAQs
Supernormal has a best-in-class AI team and our AI technology is built with the latest advancements in machine learning, offering a more nuanced understanding of context, tone, and the subtleties of human speech, ensuring a more accurate and comprehensive capture of your meetings.
Supernormal is built to provide reliable speaker attribution on major video platforms, using advanced voice modeling and contextual AI. This often leads to superior accuracy, especially in group discussions or meetings with overlapping dialogue, compared to Otter’s approach. As a result, roles, action items, and insights are clearly tied to individuals, reducing ambiguity in your meeting records.
To ensure higher accuracy, Supernormal utilizes a combination of advanced speech recognition algorithms and contextual analysis to accurately transcribe and interpret discussions, even in noisy environments or with fast speakers, making every word count.
Supernormal is designed to accommodate 17 languages and a wide range of accents and dialects, thanks to its sophisticated language models, ensuring inclusivity and accessibility.
While both Supernormal and Otter provide accurate transcription and summaries, Supernormal adds more customization, automation, and security. It lets you create custom note templates, generate AI-powered agendas before meetings, and automatically assign action items with deadlines, features Otter does not match. Supernormal integrates with 50+ tools (plus thousands via Zapier) for automated syncing across CRMs, project managers, and productivity apps, whereas Otter’s integrations are more limited in scope. Supernormal also offers team workspaces, permission controls, and flexible note formatting, compared to Otter’s more standard note structure. For privacy, Supernormal provides end-to-end encryption, GDPR compliance, and SOC2 Type 2 certification, exceeding Otter’s security standards.
Supernormal prioritizes privacy and security, employing state-of-the-art encryption, GDPR compliance, and SOC2 Type 2 certification, giving users peace of mind that their conversations remain confidential.
The user interface of Supernormal is intuitively designed for ease of use, allowing users to effortlessly navigate, manage, and review their meeting insights, making the experience seamless and simple compared to other notetaking apps.
Both connect to major tools like Slack, Asana, Notion, Google Drive, and Salesforce, plus thousands more via Zapier. Supernormal stands out with 50+ direct integrations, tailored workflows, and built-in templates designed for meeting notes and modern SaaS tools, offering more customization and automation options.
Supernormal offers highly personalized, user-first support, responding to most queries within 24 hours. You can reach the friendly team directly via email for help with onboarding, troubleshooting, or getting the most from the product. A detailed help center with FAQs and tutorials is also available.
Otter focuses on speed and scalability, using AI-driven ticket triage and automation to prioritize urgent requests and resolve common issues quickly. While both provide accessible help centers and clear ways to get support, Supernormal emphasizes a human touch, and Otter prioritizes efficiency through automation.
