Not just what they do, but how they do it
Otter captures meetings using a bot, desktop app, or browser extension, but all recordings are processed and stored in the cloud. The Supernormal app runs on your desktop, documenting conversations without bots and suggesting next steps you can act on right away. Here's how their core features compare.
How they capture
Supernormal runs on your desktop and uses system audio detection to capture any meeting automatically. Works with scheduled calls or impromptu huddles. No bots, no video files.
Otter typically joins calls as a bot to record and transcribe meetings. It also offers a Mac desktop app and Chrome extension that let you capture without a bot, though the data is still processed in the cloud.
What they produce
Supernormal produces transcripts and summaries in the Mac app, where they're editable and paired with suggestions that help you move work forward. All your meeting context is then available in the web app too, where you can work from these with agents that can produce any kind of client deliverable – decks, spreadsheets, images, copy, and more, all referencing that meeting context.
Otter generates transcripts and AI summaries in its cloud dashboard. They can be edited or exported, but remain tied to the web platform.
How you follow up
Supernormal suggests follow-ups in the app, drafts them with you, and opens them in Gmail, Slack, Linear, and other tools for fast completion. Jump to the web app to prompt pre-built agents to produce any other kind of agentic client work.
Otter lists action items in notes, but you need to move them into Slack or your task manager yourself, and then complete them.
Otter transcribes meetings and creates shared notes. Supernormal captures context and suggests next steps you can act on right away with pre-built agents that do the work for you.
Enterprise-grade security standards
Supernormal is built with security at its core. We follow industry standards such as SOC2, encrypt data both in transit and at rest, enforce strict access controls, and maintain secure, automated backups — so your information stays protected, reliable, and accessible at all times.
SOC2
Stop digging through notes. Automatically draft and update from key points discussed in your meetings.ent
Encryption
Data in-transit is encrypted using TLS 1.2+ and at-rest using the industry standard AES-256 algorithm.
Access and Permissions
All content has permission rights and authentication requirements, enabling you to safely share your content.
Automatic and Secure Backups
Content is automatically and securely stored through cloud backups with advanced encryption and robust storage protocols.
