Not just what they do, but how they do it
Otter captures meetings using a bot, desktop app, or browser extension. The Supernormal app runs on your desktop, documenting conversations without bots. Here's how their core features compare.
How they capture
The Supernormal app runs on your desktop and uses system audio to detect when a call or meeting is happening. It captures automatically, or you can trigger captures manually for in-person conversations. No bots or browser tabs needed.
Otter typically joins calls as a bot to record and transcribe meetings. It also offers a Mac desktop app and Chrome extension that let you capture without a bot.
What they produce
After the desktop app captures your meeting, Supernormal produces transcripts and summaries in the web app, which are editable and ready to turn into complete deliverables. Use agents to produce any kind of client deliverable – decks, spreadsheets, images, copy, and more.
Otter generates transcripts and AI summaries in its cloud dashboard. They can be edited or exported, but remain tied to the web platform.
How you follow up
Supernormal displays post-meeting prompts in your notes (make slides, draft email, extract actions) that create deliverables you can review and send. Or chat with your notes to generate whatever you need.
Otter lists action items in notes, but you need to move them into Slack or your task manager yourself, and then complete them.
Otter gives you transcripts. Supernormal gives you transcripts plus actionable next steps and agents that complete deliverables.
Enterprise-grade security standards
Supernormal is built with security at its core. We follow industry standards such as SOC2, encrypt data both in transit and at rest, enforce strict access controls, and maintain secure, automated backups — so your information stays protected, reliable, and accessible at all times.
SOC2
Stop digging through notes. Automatically draft and update from key points discussed in your meetings.ent
Encryption
Data in-transit is encrypted using TLS 1.2+ and at-rest using the industry standard AES-256 algorithm.
Access and Permissions
All content has permission rights and authentication requirements, enabling you to safely share your content.
Automatic and Secure Backups
Content is automatically and securely stored through cloud backups with advanced encryption and robust storage protocols.
